“ ” I have always gone to independent auto mechanics under the assumption that dealer mechanics are too expensive. This is the first car that I have had where I have gone exclusively to the dealership (Toyota) and my experience is that not only am I saving money but they are honest about repairs needed...

“ ” Efficient friendly service.

“ ” Justin was very helpful. He kept me informed about the progress made on the job. He let me know when the job would be completed. Much appreciated.

“ ” Great experience!

“ ” I was there for work but everyone I talked to was very police and helpful.

“ ” I recently met with Joseph Osuna at Toyota of Santa Barbara to go over the safety features on the 2018 Highlander. He patiently went through every feature, program, app, button, arrow, Bluetooth with me. I will be a better, safer driver and loyal customer thanks to him!

“ ” Came through for me, Justin and I spoke on the phone prior to me driving down from Fairfield ca. I was moving my daughter out of college. I needed a light kit installed last minute or couldn't tow a uhaul trailer. Justin was able to fit me in and completed the job and for a reasonable price. Thanks...

“ ” Good service. Thanks

“ ” Friendly and attentive staff. Even though almost always busy they get the job done and communicate well.

“ ” Toyota of Santa Barbara was helpful, knowledgeable, and kind. This made for an extremely positive car buying experience. I couldn’t be happier.

“ ” Thank you for excellent service! I appreciate that Justin went above and beyond expected service! Thank you -I feel so much safer now that my car has been service by experts!

“ ” Great service. Rachel was my advisor, was very responsive and communicated with me throughout the process. I bought my truck at Toyota of Santa Barbara and have always had it serviced there. Thank you.

“ ” I was in contact with Angel. Made an appointment to arrive when they opened in the AM. I arrived at 9am when they opened but unfortunately the dealer let someone in around 8:30am and they purchased the car. Traveled over 2 hours, 4 hours for nothing. Disappointed but what can you do

“ ” The parts dept. had me on hold for 10 minutes without taking my call, once 5:30 hit theyswitched the automated message to closed. This has to be done manually. Sad work ethic, it's unfortunate because otherwise my customer service experience here has been top notch.

“ ” Salesperson Kelly was very easy to work with. The attitude in the dealership was not “salesy “. You felt like they were just happy to help. Great selection of cars.

“ ” I had a great experience everybody treated me with respect and dignity and honesty my sales woman Kelly was top notch I really enjoyed working with her thank you for everything I'm satisfied and if I ever need another car or I know someone that needs a Toyota or something I'll recommend you,...

“ ” One of the best experiences I’ve had at a business, period, let alone a car dealership. I expect spectacular customer service and what I got from Jesse and Jayson was beyond what I could even imagine. These people care.